- Legal
Privacy Policy
Last Updated: August 26, 2026
The home inspection industry in Alabama is strictly regulated at the state level by the Alabama Department of Finance, Division of Construction Management (DCM). Licensing requires specific education, field experience, passing the National Home Inspector Examination (NHIE), and adhering to a strict standard of practice.
The following directory breaks down the active state-level associations, local chapters, and regulatory resources essential for home inspectors operating within Alabama.
Contents
1. Information We Collect
We may collect personal information that you voluntarily provide to us when requesting an insurance quote, servicing an existing policy, filling out online forms, or contacting our agency.
Personal Information You Provide:
Contact Details: Name, email address, phone number, mailing and physical address.
Insurance & Underwriting Information: Date of birth, driver’s license number, Social Security Number (where required for underwriting/credit checks with your consent), property details, vehicle information, claims history, and business operational details.
Communication Records: Notes, transcripts, or records of communications with us via email, phone, webchat, or SMS.
Information Collected Automatically:
Usage & Device Data: IP address, browser type, operating system, pages visited, and referring URLs collected via cookies or web beacons to enhance website functionality.
2. How We Use Your Information
We use the information we collect to:
Provide, underwrite, price, bind, and service insurance policies.
Process quote requests and renewals.
Communicate with you regarding policy updates, billing notices, claim updates, and customer support.
Comply with legal, regulatory, and licensing requirements applicable to the insurance industry.
Improve website functionality and client service workflows.
3. SMS / Text Messaging Policy & Consent
We offer SMS communications for customer service, quote updates, policy administration, renewal reminders, and account alerts.
Opt-In & Consent: By providing your phone number and opting in, you consent to receive SMS/text messages from Madrona Insurance. Messaging frequency may vary based on your account activity and inquiries.
Rates: Message and data rates may apply depending on your mobile carrier plan.
Opt-Out (STOP): You can cancel SMS notifications at any time. Simply text STOP to any message you receive from us. Upon texting STOP, you will receive a confirmation message and will no longer receive SMS messages from that program unless you re-enroll.
Help & Support (HELP): If you experience issues or need assistance, text HELP to any message, contact us at john@madronainsurance.com, or visit our website at
www.madronainsurance.com.
Mobile Information Privacy & Non-Sharing Statement:
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
4. How We Share Your Information
We do not sell, rent, or trade your personal information. We only share information in the following limited circumstances:
Insurance Carriers & Wholesale Brokers: To obtain quotes, issue policies, manage endorsements, and facilitate claims administration.
Authorized Service Providers: Third-party software providers and platforms (such as agency management systems, rating software, and secure email providers) who assist us in operations under strict confidentiality agreements.
Legal & Regulatory Compliance: When required by law, subpoena, insurance department audits, or law enforcement investigations.
5. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, loss, misuse, or alteration. While we strive to maintain robust security protocols, no internet transmission or electronic storage method is 100% secure.
6. Your Rights & Choices
Depending on your jurisdiction, you may have the following rights regarding your personal information:
Access & Review: Request access to the personal data we hold about you.
Correction: Request corrections to any outdated or inaccurate information.
Opt-Out of Marketing: Unsubscribe from marketing emails using the unsubscribe link or opt out of SMS communications by texting STOP.
7. Third-Party Links
Our website may contain links to third-party websites (such as insurance carrier payment portals or claims departments). We are not responsible for the privacy practices or content of external sites.
8. Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or applicable legal regulations. Updates will be posted on this page with an updated “Last Updated” date.
9. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy, please reach out to us:
- Agency:
- Madrona Insurance
- Email:
- john@madronainsurance.com
- Website:
- www.madronainsurance.com